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Barley Laing

UK Managing Director
Melissa
Member since
28 Jan 2019
Location
London
Followers
3
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0
Opinions
35
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0
Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Barley's role is focused on ensuring clients meet their customer onboarding, data quality and compliance needs; including their ID, Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements. He and his team at Melissa work with the likes of Bank of America, Creditsafe and MetaBank.

Experience

Summary

With 17 years of experience in the data industry, Barley was previously CEO at World Address, founded 2LT, and held senior management positions at: ADC; BT; Shell and Xerox.

Latest opinions

Barley Laing

How to prevent AI induced hallucinations

In the financial services sector the transformative power of artificial intelligence (AI) promises to, and in many cases already is, driving real-time business success. From enhancing data-driven insight and productivity, to improving fraud detection and customer experience. However, in the rush to adopt AI many haven’t taken into consideration ho...

09 July 2024 Artificial Intelligence

Barley Laing

The damaging impact of poor quality data in the financial services sector

It has been estimated by MITSloan that the cumulative cost of inaccurate data is 15 to 25 per cent of revenue for most organisations. This is because poor quality data wastes resources, undermines everyday operations and communications – particularly personalised customer communications. It causes inefficiencies in both time and money in the creat...

06 June 2024 Data Management and Governance

Barley Laing

Why those in financial services must spring clean their customer databases

With the cost of living crisis continuing and slow economic growth forecast for the remainder of the year, these are challenging times for financial institutions looking to drive growth. This makes it vital to ensure account holders continue to receive a standout experience, to prevent customer churn and drive profitability. Equally important is ...

22 April 2024 Data Management and Governance

See all 35 opinions by Barley

Barley writes about

  • artificial intelligence
  • regulation & compliance
  • retail banking
  • financial inclusion
  • cryptocurrency
  • identity
  • financial crime
  • covid-19
  • predictions

Barley's opinion archive

  • 2024 (4)
  • 2023 (6)
  • 2022 (4)
  • 2021 (6)
  • 2020 (6)
  • 2019 (8)
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