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Tim Deeson

CEO
GreenShoot Labs
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07 Jun 2019
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

GreenShoot Labs is a leading London-based AI innovation studio, specialising in AI strategy, data and conversational applications that applied across banking and finance, and all areas of customer service.

Experience

Summary

I have been helping clients innovate with emerging technology since 2001 when I founded Deeson, a leading digital agency and open source advocate which has focused on initiatives including a secure research Government system for UK social workers, and web platforms for BBC Worldwide.

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Tim Deeson

Challenger Banks Must Lead with Chatbot Innovation

Too often organisations have used automation technologies such as chatbots as a ‘first line of defence’ against their customers, when actually there is often more valuable opportunity to create new and entirely novel experiences for customers. While larger banks often consider automation solely or primarily a cost reduction exercise, challenger ba...

24 June 2019 Customer Service 2015-2019-2025

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  • artificial intelligence
  • retail banking

Tim's opinion archive

  • 2019 (1)
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