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Michael Boukadakis

CEO
ENACOMM
Member since
28 Sep 2020
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Tulsa
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Michael Boukadakis heads ENACOMM's leadership in multimodal voice and data applications, including AI powered conversational voice banking, biometric authentication, next generation CRM tools, and omnichannel fraud prevention technologies.

Experience

Summary

Michael has been involved in the data and voice technology industries for the past four decades. He also founded and served as CEO of voice processing technology companies VoiceXpress, VEXIS Systems, and Call Analytics. He is a founding member of the Payments Risk and Fraud Consortium.

Latest opinions

Michael Boukadakis

It's Time for Bankers to Make a Technology Priority List, and Check It Twice

If bankers want to survive, they cannot afford to choose complacency when it comes to technological innovation. In fact, they should bet their careers on replacing outdated systems and solutions. If a banking core doesn't allow for innovation – the continual updating of capabilities, channels, interfaces and processes – it needs to be replaced. Ot...

12 December 2023 Digital Bank Transformation

Michael Boukadakis

FIs of All Sizes Can Harness the Transformative Power of AI with the Help of FinTech Partners

"The meteoric rise of data and performance-intensive workloads like generative AI is forcing a complete rethink of how data is stored, managed and processed,” said Nick Patience, senior research analyst at 451 Research, part of S&P Global Market Intelligence. According to S&P Global's new 2023 Global Trends in Artificial Intelligence ...

26 September 2023 Artificial Intelligence and Financial Services

Michael Boukadakis

5 Ways Financial Institutions Can Ensure Adoption of a New Virtual Assistant

Americans have warmed up to virtual assistants in the wake of the pandemic, when many services had to be reimagined as digital alternatives. According to an Ipsos poll of 2,010 U.S. adults, 69 percent of respondents said they’ve used an online or mobile virtual assistant to get answers to their questions and or help resolve issues, and nearly as m...

29 June 2023 Artificial Intelligence and Financial Services

See all 10 opinions by Michael

Michael writes about

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  • retail banking
  • sustainable
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Michael's opinion archive

  • 2023 (6)
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  • 2021 (2)
  • 2020 (1)
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