In recent times, we observed that the paucity of time has reduced the attention span of customers and intense competition has resulted in shifting of their loyalties. Hence, personalization or targeting has become the need of the hour. As quoted by Salesforce, “70% of consumers say a company’s understanding of their personal needs influences their...
11 May 2023 Marketing in Financial Services
Anoop NairFunctional Consultant at Tata Consultancy Services
Vivek IyerConsulting Partner at Tata Consultancy Services
Varadarajan KannanTechnology Head at Tata Consultancy Services
Avinash PatilIndustry Advisor at TATA Consultancy Services
Deva GiftlinContact Center Architect at Tata Consultancy Services
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