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Quentin Colmant

CEO and Co-founder
Qover
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13 Dec 2023
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Brussels
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Followed by John Sims, Martha Boyle and 5 others you follow

Latest opinions

Quentin Colmant

AI in insurance: a guide to maximising efficiency for a better customer experience

There’s a lot of chatter about AI in the insurance industry and its potential to have a huge impact on how insurance companies operate and the experience they provide for end customers. But AI is set to be a years-long transition. So where do companies start right now? According to a recent EY survey, 99% of insurance players are already investing...

17 July 2024 Artificial Intelligence and Financial Services

Quentin Colmant

3 traps companies fall for when creating an embedded insurance program

No matter what business you’re in, you’re constantly grappling with questions surrounding growth: how can I generate more revenue? How can I drive customer behaviour to create more value? How can I better engage with my customers and build a closer relationship with them? The list goes on and on. Tackling these challenges might look different from...

17 June 2024 Digital Insurance Trends

Quentin Colmant

Why all insurtechs should insource claims and customer care

All insurtechs have something in common: they promise to improve the customer experience over traditional players. And yet I’m surprised to see that many of them have decided to focus more on the tech and building a great digital customer acquisition experience without investing in customer lifecycle management (aka customer care) – and even less i...

15 May 2024 Digital Insurance Trends

See all 7 opinions by Quentin

Quentin writes about

  • artificial intelligence
  • start ups
  • financial inclusion
  • predictions

Quentin's opinion archive

  • 2024 (6)

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  • Financial Inclusion

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