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Latest /ai expert opinions

Roman Eloshvili

Roman Eloshvili Founder and CEO at XData Group

How AI can solve the biggest challenges in online banking for traditional banks

In the age where consumer preferences are shaped by digital convenience, online banking stands as a pivotal factor in the selection of financial institutions. Interestingly enough, an overwhelming 91% of people consider digital banking crucial when choosing a bank. Despite this, the satisfaction with online banking services has seen a decline, wi...

/ai /inclusion Artificial Intelligence and Financial Services

Raktim Singh

Raktim Singh Senior Industry Principal at Infosys

Self-supervised Learning: The future of Artificial Intelligence

Concept of Self Supervised Learning Self-supervised models generate implicit labels from unstructured data rather than relying on labeled datasets for supervisory signals. Self-supervised learning (SSL), a transformative subset of machine learning, liberates models from the need for manual tagging. Unlike traditional learning that relies on labeled...

/ai /retail Technology for Social Good

Steve Wilcockson

Steve Wilcockson Product Marketing at Quantexa

Your LLM Will Wish You Had Used a Knowledge Graph

The problem: Generative AI Large Language Models (LLMs) can only answer questions or complete tasks based on what they been trained on - unless they’re given access to external knowledge, like your organization’s knowledge. LLMs can be fine-tuned, but it's an expensive endeavor. As a result, deploying enterprise context in conjunction with LLMs has...

/ai /identity Artificial Intelligence and Financial Services

Raktim Singh

Raktim Singh Senior Industry Principal at Infosys

Knowledge graph: Your key to get insights from big data

A knowledge graph, is a graph that depicts the relationship between real-world entities, such as objects, events, situations, and concepts. This information is typically stored in a graph database and subsequently represented as a graph structure, which is the basis for the term "knowledge graph." History of Knowledge Graphs The concept...

/ai /retail Technology for Social Good

Alex Ford

Alex Ford President, North America at Encompass | RegTech Association | Women in RegTech

Regulating AI: Opening up the RegTech conversation

Regulating AI: Opening up the RegTech conversation with AI experts and regulators with Women In RegTech New York (WIRTNY) and Rise, by Barclays. Setting the scene As the development and adoption of AI and Generative AI across industries including financial services has dominated headlines in recent months, so too have questions around the regulato...

/ai /regulation Artificial Intelligence and Financial Services

Jose Pierre

Jose Pierre CEO at Marketware International, Inc.

Chapter 1: Introduction to Strategic Consulting in Wealth and Asset Management

In the complex and ever-evolving world of wealth and asset management, strategic consulting plays a pivotal role in shaping the future of firms and ensuring their sustained growth and competitiveness. At its core, strategic consulting involves providing expert guidance and actionable insights to navigate challenges, capitalize on opportunities, an...

/ai /wealth Fintech World

Ermes Dajko

Ermes Dajko Sr. Cloud Solutions Architect at Temenos

Unlocking Personalization in Banking with GenAI

In competitive banking, one elusive goal has persistently captivated industry leaders: personalization. This concept, however, extends far beyond simply aligning the right products with the right customers at opportune moments and prices. True personalization in banking means crafting experiences and solutions that resonate on a human level—not me...

/ai Artificial Intelligence and Financial Services

Sheza Gary

Sheza Gary Project Strategiest at Self Employed

Armed With Advanced AI, Brand Impersonators Are Casting A Much Wider Net For Victims

Digital impersonation scams are emerging as the “new normal” in the cybercrime industry, with recent research highlighting the lucrative nature of such attacks, a rise in the use of AI to enable them, and the inability of brands to protect their customers. The rapid growth of “brandjacking attacks” was the main focus of a June report from Cisco Ta...

/ai Artificial Intelligence

Alexander Bachmann

Alexander Bachmann CEO at Mitgo Group

Accelerating the Future of Cashback: Market Projected to Hit $108 Billion by 2025

In the age of widespread online shopping, cashback has emerged as an effective strategy for attracting traffic and enhancing customer engagement alongside the development of e-commerce platforms. According to a recent Statista study, the global number of online buyers reached 2.71 billion in 2024, and this figure is expected to rise to 2.77 billio...

/ai /payments Finextra site news

Karim Ben-Jaafar

Karim Ben-Jaafar SVP, Software Solutions at Quadient

Pay smarter, not harder: Five ways AI is transforming AP

Introducing any new technology into an organisation is generally a tricky process. From a lack of clear objectives to damaging knowledge gaps, there are plenty of things that can go wrong. This is especially true for emerging technologies like AI, where nearly half of all adoption projects fail to deliver measurable benefits. Yet the transformati...

/ai /payments Financial Transformation

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