Joe Rodriguez Sr. Managing Director Financial Services at Cloudera
The financial services industry faces constant change, from rapid technological advances to new regulations and evolving customer expectations. For financial services companies to succeed today, they need to strike a delicate balance between fostering innovation and cutting costs. Traditionally, firms used expensive third-party solutions to pinpoi...
11 December 2023 /regulation /cloud Artificial Intelligence and Financial Services
Mete Feridun Chair at EMU Centre for Financial Regulation and Risk
Subsequent to a joint discussion paper (3/22 – Operational resilience: Critical third parties to the UK financial sector) published in July 2022, the Bank of England (the Bank), Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA) issued joint proposals on 7 December 2023 to increase resilience of the financial sector by ov...
08 December 2023 /regulation /cloud Outsourcing Banking, Financial Services Operations
Prakash Pattni MD, Financial Services Digital Transformation at IBM Cloud
We have seen cloud computing experience exponential growth over the last few years. As this trajectory continues into 2024, we expect enterprises to simultaneously balance innovation with risk management and meeting the growing demands of regulators, which include managing and mitigating cloud concentration risks and operational resilience. Withou...
07 December 2023 /cloud /predictions Digital Bank Transformation
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
While building the new website of my company, I asked ChatGPT for code for the following responsive design elements: 3 images side by side Table with 2 rows, first row with 3 images, second row with 3 links 3 images side by side on one line and 3 links on the next line 3 images side by side with linked captions. ChatGPT responded back with code s...
05 December 2023 /cloud
Agam Kohli Director of CX Solutions Engineering at Odigo
In an age where data reigns supreme, the financial services industry finds itself at the heart of a digital transformation. Meaning that the sheer volume of data coursing through each organisation, even just their contact centre, is often hard to grasp. In more recent months, conversations around ChatGPT and generative AI have brought the potenti...
17 November 2023 /cloud
Steve Wilcockson Product Marketing at Quantexa
I was at an “all things data and analytics benchmarking” event last week. It was fabulous, most major banks were represented, also the hottest of hot hedge funds, a chunk of exchanges, and some of not-the-usual vendors. I found it refreshing, like most events where tangible analytics gets discussed. My early career was quant /data science/analytics...
15 November 2023 /regulation /cloud Big Data
Abhi Desai Director at Pelican
Blog - Global Payments: A Journey Towards Convenience, Efficiency, and Transparency London, 9th November 2023 In today's interconnected world, cross-border payments are an essential part of global trade and commerce. However, traditional methods of sending money internationally have often been characterized by high fees, slow processing times, a
09 November 2023 /payments /cloud Banking
Craig Farley Head of Solution Consulting at IPI
The main point of contact for many customers with their financial services provider is with customer service agents in a contact centre. The interactions they have with these agents play an important role in the experience they have with that brand, and therefore have a huge knock-on influence on how that brand is perceived. A subpar customer expe...
07 November 2023 /people /cloud Cloud Migration
Alex Kreger Founder & CEO at UXDA
As the usage of physical cash diminishes and digital consumption skyrockets, traditional banks are undergoing a seismic shift to adapt to changing customer preferences. Digital transformation is reshaping industries and consumer behaviors, and the banking sector stands at a crossroads, poised to redefine our financial experiences in unprecedented ...
24 October 2023 /retail /cloud Disruption in Retail Banking
Anoop Gala Head of Financial Services at Orion Innovation
The challenge facing the financial industry is how to adapt, evolve, and compete in a world where traditional financial systems and practices are no longer adequate. Disruptions in the form of new technology, regulatory pressure, and rising interest rates are forcing companies to rethink their strategies. It’s a future that’s both exciting and dau...
20 October 2023 /payments /cloud Artificial Intelligence and Financial Services
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