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Latest /retail expert opinions

Alex Kreger

Alex Kreger Founder & CEO at UXDA

From Legacy to Leadership: How Financial Executives Can Transform in the Digital Age

Many products around us appear to be highly successful. However, sometimes this success is just an illusion. Iconic brands such as Kodak, Nokia, and Blockbuster serve as stark reminders that past success does not guarantee future relevance. These companies, once leaders in their industries, failed to adapt to the evolving digital landscape and cus...

/retail /predictions Digital Bank Transformation

Kaustuv Ghosh

Kaustuv Ghosh Founder at Nxtgen Payment Infra. Prometheus Labs.

Bringing Change To Rural and Community Banks-Time for Core Banking to be Open

The future of core banking in rural/community banks Rural, thrift and community banks are where large numbers of people and small businesses find access to lending and possible wealth creation. As the Open Banking discussion grows, this segment is important for meaningful financial inclusion in many markets. With it's large population and geopoli...

/payments /retail Asia Financial Services

Mark Aldred

Mark Aldred Head of Sales at Auriga

Is there a vote for improving access to cash and services with smarter fintech?

2024 is a year of multiple elections . Now the UK has been added to the list with its general election called for July 4th. This led me to think how much the loss of in-person banking services and the demand for better alternative solutions using new technology should be an election issue. Of course, there are bigger election issues but access to ...

/retail /inclusion Banking

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

Navigating the Evolution of Digital B2B Payments in 2024

In today’s fast-paced business environment, securing and maintaining relationships with large enterprise clients is crucial for revenue growth. However, processing their payments poses significant challenges, especially as transaction complexities and amounts increase. Traditional payment methods like paper checks often lead to delays and ineffici...

/payments /retail Banking Strategy, Digital and Transformation

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Choose the Right Software Vendor for UX Excellence in Digital Banking

Software vendors are crucial. They provide digital solutions to help banks operate efficiently and meet customer expectations. However, while ready-to-use solutions offer speed and convenience, they often fall short in delivering a tailor-made user experience that aligns with a bank's unique brand, strategy and customer needs. How can banks choose...

/retail /devops Banking Strategy, Digital and Transformation

Kyle Masterson

Kyle Masterson Head of SHIFT at SHIFT Open Finance Community

SHIFT and Woodhurst Launch Ignite to Support Fintech Founders

London - 22 May 2024 - SHIFT Open Finance, the leading invite-only fintech community in the UK, in partnership with Woodhurst, a digital transformation consultancy, proudly announces the launch of the “Ignite” programme. Ignite is an exclusive incubator programme designed to transform disruptive fintech ideas into reality with financial support, ...

/retail /startups Fintech innovation and startups

Nick Green

Nick Green Director at Purple Patch Broking Ltd

Untangling the maze of fraud prevention solutions in financial services

Fraudsters are getting bolder and more sophisticated in their attacks on the financial sector. Their increasingly complex schemes are breaching institutional security and eroding the very foundation of customer trust that banks have worked so hard to build. The challenge is: There’s no silver bullet solution. Given the diversity of fraudulent activ...

/retail /crime Banking

Chris George

Chris George Vice President Product at CI&T

Incumbents are buying up banks—but how might takeovers impact consumer choice and innovation?

Recent news that Barclays is buying the bulk of Tesco’s banking business, and that Sainsbury’s Bank is open to takeover offers, has thrown retail banking’s competition with legacy banks back under the spotlight. Over the last decade or so in the UK, we’ve seen the rise of retail banks and neobanks, like Monzo and Revolut, have a bigger impact th...

/retail Banking Strategy, Digital and Transformation

Nick Green

Nick Green Director at Purple Patch Broking Ltd

Preventing APP fraud: Essential strategies for banks

APP fraud is on the rise. According to Finextra, the total number of APP fraud cases was up 22% in 2023 compared to 2022. In fact, APP fraud is now the number one payments threat and are expected to reach $5.25 billion by 2026. In the UK, consumers lost over half a billion pounds to scams in the first half of 2023 alone. What’s more, the PSR has ...

/retail /crime Banking

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Empowering Digital Banking UX Using the Laws of Psychology

In today's competitive financial landscape, exceptional user experience (UX) is not just a differentiator—it's a must. Financial apps and services can either simplify our financial lives or add to our stress. Understanding the psychology behind user behavior is crucial for designing products that are not only functional but also engaging and stres...

/people /retail Digital Banking

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