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Latest /retail expert opinions

James Berry

James Berry Managing Director at Valuedynamx

Time to Level up Your Loyalty Program: Top 10 Ways to Tap into Gamification

People love games for a variety of reasons: they fuel our competitive sides, challenge us, offer an escape from the daily grind, and help us feel a sense of victory and accomplishment. Most of us are naturally attracted to activities we find stimulating, and game-like experiences satisfy that hunger—even via loyalty and reward programs. Gamificati...

/retail /predictions Banking Strategy, Digital and Transformation

Mikhail Yegorin

Mikhail Yegorin Head of PR at Jusan Bank

How payments drive growth in Kazakhstan

Kazakhstan is one of the world economy’s growth stories, with the Asian Development Bank’s latest assessment from April 2024 forecasting GDP growth of 3.8% in 2024 and 5.3% in 2025, far outstripping growth rates seen in advanced economies. When people think about the causes of economic growth, they often default to thinking about major events an

/retail /inclusion Digital Banking

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

Guide to Choosing a Cloud Services Provider for Fintech Companies

Fintech firms are increasingly reliant on advanced technology to provide innovative financial services. Gartner forecasts that by 2025, 85% of organizations will prioritize a cloud-first strategy, necessitating cloud-native architectures to meet their digital goals. Cloud computing is essential for these companies to scale effectively, manage larg...

/payments /retail Banking Strategy, Digital and Transformation

Jaideep Dhok

Jaideep Dhok Senior Vice President & General Manager – BFSI at Persistent Systems

Generative AI Revolutionizes Banking, Financial Services, and Insurance

This article was co-authored by Praveen Bhadada, Head of Generative AI, Persistent Systems. In less than two years since its inception, Generative AI (GenAI) has become a pivotal area of investment in North America's Banking, Financial Services, and Insurance (BFSI) sector, outpacing earlier tech waves like Cloud, Mobility, and Blockchain. GenAI’s ...

/ai /retail Artificial Intelligence and Financial Services

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Is your digital banking service competitive on all 5 levels?

Distinguishing your financial services from competitors is not just an advantage—it's a necessity. Let's explore this concept deeply, showing how modern financial brands can create a significant edge by building digital service advantages on five critical value levels. While many financial brands stick to outdated designs and "copycat" s...

/retail /devops Banking Strategy, Digital and Transformation

Kaustuv Ghosh

Kaustuv Ghosh Founder at Nxtgen Payment Infra. Prometheus Labs.

Embedding Climate Resilience Into Credit Origination Models for Small Businesses in Southeast Asia

The MSME credit gap in ASEAN remains considerable. But MSMEs may be facing a new enemy. The threat lies in weather patterns and whether we can succeed in keeping the temperature rise at acceptable levels. Event-based vulnerability has always been in evidence anyway. It will just get more accentuated. Core issues, as many practitioners rightly poi...

/retail /inclusion Asia Financial Services

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

What Australia taught me about innovations in fintech and banking

While I did not go there to work in a bank, I ended up in senior operations and change leadership roles for the lending business of ANZ, one of Australia’s biggest banks, for nine years. What I experienced there has informed how I see technology enabling transformation and left me considering how Australian banks absorb technology can offer lesson...

/retail /markets Banking Strategy, Digital and Transformation

Akhil Rao

Akhil Rao Director at Nth Exception

ISO 20022 and Machine Learning: Transforming Cross-Border Payments

In today’s interconnected economy, efficient cross-border payments are crucial for businesses and individuals alike. Yet, traditional payment methods often face challenges such as delays, high costs, and limited transparency. Fortunately, recent innovations in financial technology, notably the adoption of the ISO 20022 messaging standard and machi...

/payments /retail SWIFT Matters

Jeremy Boot

Jeremy Boot Product Strategist at Temenos

Beyond the Core - how tokenization on shared ledgers will drive change for banks

Introduction The BIS recently published a working paper entitled “Finternet: the financial system for the future”. This Finterent – or financial internet – is an intriguing vision of a modern financial system based on shared, interoperable, and unified ledgers, upon which the world’s assets and value would be stored and transferred. This represent...

/payments /retail Futuristic Banking

Supriya Dahiwelkar

Supriya Dahiwelkar Principal Consultant-Payments at Delta Capita

Get Future Ready Now - Insights from the Women in Payments EMEA Symposium 2024

Last week I attended the Women in Payments EMEA Symposium 2024. This event took place at the beautiful De Vere Grand Connaught in London, on 29th and 30th April. The theme of “Get future ready now” covered not just the future landscape of payments but also delved into topics like women’s health in the workplace, hidden barriers for women’s careers...

/payments /retail

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