Ioan Iacob CEO at FlowX.AI
The financial services industry is at a critical juncture. Despite staggering investments, banks are still struggling with digital transformation. But why? Let’s dive into the tangled web of challenges banks face, the failed promises of past solutions, and take a look at what I believe to be the path towards a brighter future. The Harsh Reality I...
31 July 2024 /ai /devops Banking
Alex Kreger Founder & CEO at UXDA
The usage of Customer Journey Mapping (CJM) has been a topic of debate. While some dismiss it in digital service design as a mere formality, others see it as an indispensable tool for crafting successful digital products. Moving beyond guesswork, CJM is proving to be a transformative tool, shaping the future of financial tech in profound ways. Aft...
29 July 2024 /retail /devops Banking Strategy, Digital and Transformation
Customers demand seamless, intuitive, and personalized banking experiences, with 72% emphasizing personalization as “highly important,” and 77% of banking leaders agreeing it boosts retention. Yet, financial institutions face outdated systems, strict regulations, repetitive interfaces, and growing cybersecurity threats. This article explores the t...
17 June 2024 /retail /devops Digital Banking
In an increasingly competitive banking industry, the focus is often on improving front office solutions: desktop and mobile banking applications. However, a critical, yet frequently overlooked aspect is the back office – the core systems that keep the bank's engine running. According to a World Economic Forum report by Bain & Company, only 1% ...
10 June 2024 /retail /devops Banking Strategy, Digital and Transformation
Konrad Litwin Global General Manager - Testing at Perforce Software
July 17 2024 marks six months to January 17 2025’s introduction of the Europe’s Digital Operational Response Act (DORA), which aims to improve digital resilience in 21 financial entity types and includes more stringent rules around ICT security and risks. With the scale of security risks and dependency on software systems only increasing, DORA’s i...
06 June 2024 /devops Information Security
Software vendors are crucial. They provide digital solutions to help banks operate efficiently and meet customer expectations. However, while ready-to-use solutions offer speed and convenience, they often fall short in delivering a tailor-made user experience that aligns with a bank's unique brand, strategy and customer needs. How can banks choose...
27 May 2024 /retail /devops Banking Strategy, Digital and Transformation
Distinguishing your financial services from competitors is not just an advantage—it's a necessity. Let's explore this concept deeply, showing how modern financial brands can create a significant edge by building digital service advantages on five critical value levels. While many financial brands stick to outdated designs and "copycat" s...
15 May 2024 /retail /devops Banking Strategy, Digital and Transformation
Harshita Soni Digital Marketer at Ken Research
In the field of databases, building effective and efficient data models requires a thorough understanding of storage connections. Building robust applications requires maintaining relationships between data pieces, whether you are using a relational database system, a NoSQL database, or MongoDB. We'll examine storage relationships in this guide,
02 May 2024 /devops Bigger than Technology
Joris Lochy Product Manager at Intix | Co-founder at Capilever
In the world of financial services, the integrity of data systems is fundamentally reliant on non-functional requirements (NFRs) such as reliability and security. Despite their importance, NFRs often receive secondary consideration during project scoping, typically being reduced to a generic checklist aimed more at compliance than at genuine funct...
29 April 2024 /devops Banking Architecture
Enter design thinking—an approach that goes beyond mere products to delve deeply into customer experience, transforming everyday banking into an intuitive, engaging, and satisfying journey. How can banks and other financial organizations leverage this innovative approach to not just stay relevant but lead in a fiercely competitive market? This art...
22 April 2024 /retail /devops Digital Banking Trends
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